Security and data handling
What happens to your file, in plain words.
The short answer
DataSort opens your spreadsheet in your browser, and your files are never stored on our servers. Filtering, editing, comparing and exporting run in your browser and never call the AI. When you use an AI feature, only the data that feature needs travels over an encrypted connection, through our Google Cloud functions, to Google's paid Gemini API. Under Google's terms for paid services, Google does not use it to improve its products.
What happens to your file
Each feature, where it runs, and what leaves your browser when you use it.
| Feature | Where it runs | What leaves your browser |
|---|---|---|
| Opening an Excel, CSV or JSON file | Your browser | Nothing |
| Filter, edit, find and replace, insert or delete rows and columns | Your browser | Nothing |
| Remove duplicates by the columns you choose | Your browser | Nothing |
| Compare files | Your browser | Nothing |
| Export to Excel, CSV, JSON or SQL | Your browser | Nothing |
| Clean with AI, Extract and Standardize | Google Gemini, through our Cloud Functions | The rows being cleaned, in batches |
| Geo enrichment | Google Gemini, through our Cloud Functions | Each different address in the column you pick |
| Remove duplicates by whole row | Your browser finds exact duplicates, then Google Gemini looks for near matches | The rows that are not exact duplicates, in batches |
| AI Insights | Google Gemini, through our Cloud Functions | Column measurements worked out in your browser, and up to 8 sample rows |
| AI assistant | Google Gemini, through our Cloud Functions | Your message, your column names, a summary of each column, 5 sample rows, and the text of an open AI Insights report |
| Combining files or sheets (column matching) | Google Gemini, through our Cloud Functions | File and sheet names, column names and a few sample rows |
| Import from URL | Your browser, or our server only when the website refuses your browser | When our server fetches it, the file passes straight back to you and is not stored |
| Google Sheets import and save | Between your browser and Google | Nothing reaches our servers. DataSort can open only the files you pick. |
| Notion and Zoho Sheet | Through our Cloud Functions to Notion or Zoho | The rows you send or import pass through and are not stored. No access token is kept on our servers. |
Google Gemini and your data
- DataSort uses Google's paid Gemini API. Under Google's terms for paid services, Google does not use your prompts or the responses to improve its products.
- No DataSort feature uses Google Search grounding.
- DataSort does not train any AI model on your data.
What we keep, and for how long
| What | Where and how long |
|---|---|
| Your files | Never stored on our servers. |
| Saved work, AI reports and your outputs list | In your own browser, until you clear them. |
| AI assistant chats | Free and signed out: not stored on our servers. Mid, Day Pass and Pro: stored on our servers so you can come back to them, readable only by you, read only for 30 days after your plan ends, then deleted. |
| AI usage records | The model used, token counts and timing, with no prompt, reply or cell value. Deleted after 90 days. |
| Error reports | When an AI reply cannot be read, up to 400 characters of that reply are kept so we can fix the fault. |
| Your account | Your email, name and plan, until you delete your account. |
| Payments | PayPro Global takes the payment as merchant of record, and we never receive your full card number. |
Infrastructure and encryption
- DataSort runs on Firebase and Google Cloud, and is a member of the Google for Startups Cloud Program.
- Every connection to DataSort and to the AI uses HTTPS (TLS encryption).
- Data stored in our database is encrypted at rest by Google.
- DataSort runs on Google infrastructure that holds SOC 1, SOC 2, SOC 3 and ISO 27001 certifications.
Who processes your data
- Google: Firebase and Google Cloud host DataSort and your account, and Gemini runs the AI features. Google Drive and Google Sheets are used only when you connect them.
- PayPro Global: takes payments and issues invoices.
- Notion and Zoho: only when you connect them, and only for the rows you send or import.
- The analytics and email services we use are listed in our Privacy Policy.
Using DataSort with sensitive data
- The tools that run in your browser never call the AI: opening files, filtering, editing, find and replace, removing duplicates by the columns you choose, comparing files and exporting.
- AI features send only the data they need, and only when you start one.
- You can check it yourself: open your browser's developer tools, choose the Network tab, and watch what is sent while you work.
Deleting your data
- Saved work in your browser: open Saved sessions at the bottom of the page and choose Clear all saved work.
- Your account: choose Delete Account on your Profile page. It ends any subscription and removes your profile, billing details, invoices and saved chats.
- For anything else, email support@datasort.app.
Common questions
Is DataSort safe to use with confidential data?
Your files are opened in your browser and never stored on our servers. Filtering, editing, comparing and exporting run in your browser and never call the AI. AI features send only the data they need, and only when you start one, to Google's paid Gemini API, which under Google's terms for paid services does not use it to improve Google's products.
Does DataSort store my files?
No. Your files are opened in your browser and are never stored on our servers. Your saved work stays in your own browser, and you can clear it at any time.
Does Google use my data to train its AI?
No. DataSort uses Google's paid Gemini API, and Google's terms for paid services say it does not use your prompts or the responses to improve its products. DataSort does not train any AI model on your data either.
Can I use DataSort without sending my data to AI?
Yes. Opening files, filtering, editing, find and replace, removing duplicates by the columns you choose, comparing files and exporting all run in your browser and never call the AI.
How do I delete my data?
To remove work saved in your browser, open Saved sessions and choose Clear all saved work. To delete your account, choose Delete Account on your Profile page, which ends any subscription and removes your profile, billing details, invoices and saved chats. For anything else, email support@datasort.app.